Self-storage

A self-storage facility rents lockable units, usually month to month, to people and small businesses. There are few toilets, kitchens or tenants calling at midnight, which is why many investors like it. But it is still a business. Someone has to rent units, collect payments, deal with late payers and keep the site secure.

Demand follows moving, downsizing and life changes. Storage boomed in the pandemic. By 2022, more than 131 million square feet of new space was planned or under construction nationwide. Then demand slowed and rents fell. The Wall Street Journal reported record rent cuts in 2023. In 2026, advertised rates were still falling in most large metros, including Las Vegas.

When tenants stop paying, owners can sell what’s in the unit, but only by following their state’s self-storage lien law step by step. Mistakes can lead to lawsuits, so owners need good records and notices.

Who it suits

Who it doesn’t

Real stories

Two partners, $50,000, and orange doors (1972)

B. Wayne Hughes and a partner put up $25,000 each and opened their first Public Storage location in El Cajon. They painted the unit doors bright orange so drivers on a nearby highway would notice. The business grew into Public Storage, with more than 2,500 locations, and turned their $50,000 into a multi-billion dollar fortune.

Lesson: This is one of the industry’s biggest successes, not a typical result. It came from an early start, visible sites and decades of growth. USC Today: Self-storage pioneer and USC Trustee B. Wayne Hughes, 87 (Aug. 25, 2021)

A research project became a Utah-based storage giant (1977)

Ken Woolley got interested in self-storage through a research project as a Stanford graduate student. He built his first facility in Billings, Montana, in May 1977. His company, Extra Space Storage, went public in 2004 in what was then the largest IPO by a Utah-headquartered company. By 2017 it had 1,441 locations.

Lesson: Study demand before you build. This is a rare outcome: most small operators never grow like this, and new facilities can take years to fill. Inside Self-Storage: Self-storage REIT Extra Space celebrates 40 years in business (June 1, 2017)

Storage investors defrauded by their own syndicator (2015)

A father and two sons ran Equity Based Services, a San Diego company that bought and managed storage facilities. In 2015 they pleaded guilty to federal wire-fraud conspiracy. They were accused of charging excessive fees, mixing money between projects and raising more than needed. They had promised returns of up to 8 percent. Some investors said it was set up like a Ponzi scheme, which the owners’ lawyer disputed. The father was sentenced to six months in prison.

Lesson: Before investing in a storage deal through a promoter, check fees, conflicts and where the money goes. ‘Guaranteed’ returns are a red flag. Inside Self-Storage: Equity Based Services owners admit to federal wire-fraud conspiracy in self-storage investments (2015; updated Jan. 11, 2016)

Construction loan due, facility unfinished (2024)

A family that had owned a site for more than three decades took an $18.3 million construction loan in 2022 to build an eight-story, 949-unit storage facility. It was due to finish in late 2023, but higher interest rates changed the numbers, and a hoped-for equity partner never joined. The lender started a foreclosure in late 2024.

Lesson: New storage projects need cash reserves and realistic timelines. Rising rates and slow lease-up can turn a construction loan into a foreclosure. Inside Self-Storage: Foreclosure filed on Yonkers, NY, self-storage development (Dec. 2, 2024)

Costs

How people pay

Check before you buy

Sources